Privacy Policy
This privacy policy explains what kind of personal information we ask players to provide us, why, and how we use it. Before you start using our website, please read this privacy policy carefully.
Please note that this privacy policy is an agreement between you and the casino. We may change this policy from time to time. We will do our best to notify you of any changes, but we encourage you to review this privacy policy regularly.
COLLECTION OF INFORMATION
The personal information we may request for our use and processing includes, without exception:
any information that you provide to us when filling out forms on the pages of the site when registering an account, as well as any other data that is sent through the website or e-mail (for example, first and last name, date of birth, residential address, email address, number phone);
correspondence carried out through the website, email, telephone and online chat or other means of communication;
participation in surveys or any other customer evaluations of the site that may be conducted from time to time;
the entire history of transactions on the client's account, whether it occurs through the website(s) or through other means of communication;
logins and information related to them, including traffic data, location by IP addresses, web logs and activity logs, as well as other traffic information recorded in the system.
USE OF INFORMATION
We will use the collected personal information to be able to provide our services and for the following purposes:
processing your bets and transactions. This includes your use of credit cards and online payments;
provide you with customer support services, including assistance with setting up, operating and managing your account;
creating personal profiles for our customers and possibly adding loyalty points and rewards;
taking the necessary measures to ensure the security of the player's account and determining the necessary verification points;
analysis of customer behavior through market research and other assessments (for example, participation in surveys, if they were sent to you, is optional, and you always have a choice as to whether you want to participate in this);
providing registered players with information about our promotional offers, products and services, or providing promotional information from our selected business partners and affiliates, where players have consented to receive marketing materials;
MARKETING COMMUNICATION
Unless you have opted out of receiving promotional information, we may also use your personal information, including your email address and telephone number, to provide you with marketing communications about products, services, and promotions. This may also include information about other gaming products and services from our business partners (such as game providers), which are carefully selected by us. If you decide to stop receiving marketing and other promotional materials, you can opt out of this service by setting the appropriate options in your account or by contacting our customer support team.
COLLECTION OF PERSONAL INFORMATION
We are committed not to collect personal information about you without your consent. At the same time, certain personal information may be collected automatically in cases where it was provided by you in the course of using our services and interacting with us.
We may also obtain certain personal information from online service providers, as well as from customer lists legally obtained from third party providers. In addition, we reserve the right to engage third party service providers to provide technical support in processing your online transactions and to maintain the functionality of your account.
Please note that any of the information that you have provided to the relevant third party service providers or online services may be collected by us in this way. You can be assured that we will use and store any such information in full compliance with this Policy. Any personal information you provide may only be shared with third parties outside the Company in accordance with the Privacy Policy, and we will take reasonable steps to ensure that our agreements with third party service providers always ensure that your personal information is fully protected.
In addition to the above, we secure your personal information in accordance with the requirements of the law, therefore we guarantee that it will not be transferred to third parties, unless the transfer of information is necessary for your use of our services and services provided in conjunction with our business partners. This includes handling your inquiries regarding our Brand/Site and/or Games/Products and our business partners. Relevant authorities, regulatory authorities, employees of the Company, in particular employees of the support department, financial department and security department, as well as certain other employees, may also have access to your personal information in order to carry out their duties and provide support. By accepting this agreement, you confirm your consent to the cases of transfer of personal information described above.
SALE AND DISTRIBUTION OF DATA
We do not sell personal information about our customers to third parties. However, we may share personal data if we acquire any new companies. If the Company has any changes in its structure, such as a merger, acquisition by another company or partial acquisition, it is most likely that the personal data of our customers will be included in the sale or transfer. In accordance with our policy, we will notify our customers by email prior to such transfer of their personal data.
We may also store anonymous components of your personal data for the purposes of improving our product and marketing strategies, except in the context of automated decision making.
COOKIE POLICY
By accepting our Terms and Conditions, registering for an account and using our services, you acknowledge that when you access our site, cookies will be used to store certain information on your computer, laptop, tablet or mobile device.
Cookies are small text files that are stored on your computer or devices when you visit certain web pages. They store your preferences and send information from your browser to help us improve your experience on our site and provide a better and more personalized service. In addition, some of the cookies we use are essential for the operation of the Website.
If you would like to delete any cookies that are already stored on your computer or stop the collection of cookies that track your browsing habits, you can do so by deleting existing cookies and managing your browser's privacy settings to blocking them (cookie settings can usually be changed in the “Settings” section of your browser). We recommend that you do not block or delete cookies, as this may restrict the use of the website.
SECURITY OF PERSONAL DATA
We are committed to providing a secure service to players and will take all reasonable precautions to ensure that the data you submit to the website is secure.
We only work with reputable and trusted payment processors to provide players with secure deposit and withdrawal processing and meet all industry standards.
Player accounts can only be accessed with a unique player ID and password. The player is responsible for keeping the content of the login information inaccessible and not available to other persons.